Find answers to common questions about Orbit International Logistics
Browse through our frequently asked questions to find quick answers to common inquiries. If you can't find what you're looking for, don't hesitate to contact us directly.
Our shipping costs are calculated based on the weight of the items being shipped. The minimum shipping cost is $10 per kilogram (kg). Shipping rates are determined by the weight of the items in your order.
There are no additional fees. However, extra costs may apply if a client requests local delivery of their goods.
You can track your shipments directly on our website.
Our air shipping option typically delivers within 5-7 days, while our sea shipping option generally takes between 35-40 days for delivery.
You can make payments through our website, at any of our branches, via direct deposit into our bank account, or through mobile money (Momo).
If you couldn't find the answer you were looking for, our support team is here to help.
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